CW IPC - Coventry & Warwickshire Integrated Primary Care

Services | Patient Services

Primary Care Gynaecology

Primary Care Gynaecology Service (PCGS) provides faster access to specialist care for patients across Coventry & Warwickshire with routine gynaecology conditions.

PCGS provides a single point of access for routine gynaecology conditions and treatments for patients in Coventry & Warwickshire where these cannot be met within individual practices. This innovative service has been operating for over two years, helping to tackle hospital waiting times and giving patients access to a more local specialist service in their community.

The service covers:

  • Complex Menopause
  • Irregular Bleeding
  • Heavy Bleeding (menorrhagia)
  • Pessary Insertion to relieve symptoms of vaginal prolapse (where ring pessary fails)
  • Menstrual Disorders
  • Cervical Polyp removal
  • Vulval disorders including vulval biopsy

Face to face appointments are provided at six hubs staffed by local GPs with additional experience and training in gynaecology. We also provide telephone appointments where appropriate.

The service is accessed via GP referral, with patients typically seen within 68 days of PCGS receiving the referral.

Patient feedback

“Calm, professional and reassuring.”

“I wish my friends and family had this support in their areas.”

“Made me so relaxed and was very informative about the procedure I was having. 10/10.”

“Absolutely first rate… very impressed that this thoughtful and professional service is available on the NHS.”

If you have received support from the Primary Care Gynaecology Service and would like to share your feedback please complete our anonymous Patient Feedback Form.

Information for patients

If you require our gynae service, your GP will refer you following an initial consultation. Patients cannot self-refer into the service.

Initial consultations may take place over the telephone to assess your needs and consider any additional tests that may be required. After the initial review of your referral or following the telephone consultation, you may be offered a face-to-face appointment at one of the clinic locations.

For more information on the PCGS, you can download our PDF leaflet here.

Clinic locations

Currently we are operating clinics in the following locations.

Warwickshire North
  • Chapel End Surgery
    10 Camp Hill Road, Nuneaton CV10 0JH
  • Manor Court Surgery
    5 Manor Court Avenue, Nuneaton, CV1 5HX
Coventry
  • Central Medical Centre
    42 Saint Paul’s Rd, Coventry CV6 5DF
  • Forrest Medical Centre
    6 Prior Deram Walk, Coventry, CV4 8FT
  • Phoenix Family Care
    103 Leamington Road, Coventry, CV3 6GQ
Warwickshire South
  • Alcester Health Centre
    Fields Park Drive, Alcester, B49 6QR
  • Castle Medical Centre
    22 Bertie Road, Kenilworth, CV8 1JP
  • Priory Medical Centre
    Priory Road, Warwick CV34 4NA
Rugby
  • Beech Tree Medical Practice
    Drover Close, Rugby, CV21 3HX
  • Brownsover Medical Centre
    Bow Fell, Rugby CV21 1JF
Our Services
98% rate service as good or very good
68 days average wait
4145 patients referred in 2.5 years

Frequently asked questions

How do I access the service?
If you require our gynae service your GP will refer you following an initial consultation. Patients cannot self-refer into the service.

If you are already on a hospital waiting list for one of the conditions above, where necessary our team will be in touch to offer you an appointment with the Primary Care Gynaecology Service.

How do I change my appointment?

To change your appointment, you can contact our admin hub on 01926 962716. You can also email us at swg-tr.gynaeserviceswarwickshire@nhs.net

Why can’t I just book a normal GP appointment?
Although the Primary Care Gynaecology Service is GP-led, this is a specialist service provided by GPs with additional gynaecology training and covers needs which can’t always be met during a standard GP consultation.
Will I get the specialist care I need?
Yes. GPs delivering the Primary Care Gynaecology Service have undergone additional training to take on this role, including clinical experience of delivering gynaecology services. We also maintain close links with specialist consultants at our local hospitals.

In most cases, this service will be able to offer the treatment and ongoing support patients need within the community.

How quickly will I be seen?
Although we can’t give an exact timeframe, the waiting times for the primary care service will be much shorter than being referred to hospital due to longer waiting lists following the pandemic.
What if I still need to see a consultant?
Following triage by our GPs, if they feel that you require support from a hospital consultant you will be referred on to the hospital. We will communicate this onward referral to you via letter.
Will I see my normal GP?
This is a GP-led service and most of the GPs involved will be from local practices. However, only those who have undertaken the required additional gynaecology training will be involved, and treatment will be provided in dedicated clinic sessions (even if based at your normal practice).

The outcomes of your visit to our clinic will be included in the clinical notes at your GPs practice, with your consent, so your GP will know what treatment you have received and any ongoing care that may be required once you have been discharged from our service.

Who will be providing the service?
The Primary Care Gynaecology Service is being run by the GP Federations across Coventry and Warwickshire. These federations are made up of local GP practices across the county and provide centralised services and support to help practices deliver the best possible care for our patients.
Will providing this service impact the general availability of GP appointments?
No. Although many of the clinicians running this service will be from local practices, any time dedicated to this service will be outside of their existing GP commitments. Running this service will not lead to a reduction in the amount of GP appointments at your local practice.
Contact details

Opening hours: Monday – Friday, 9am-5pm
E-mail: swg-tr.gynaeserviceswarwickshire@nhs.net
Telephone: 01926 962716

About our service

Primary Care Gynaecology Service is commissioned by Coventry & Warwickshire Integrated Care Board and provided by Coventry & Warwickshire Integrated Primary Care. We work with SWGP Federation to deliver the GP-led clinics.

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